Frequently Asked Questions

How can I maintain my solar panels?  

Keeping your solar panels in top shape so they can perform at their best is simpler than you might think. Regular cleaning and professional inspections are recommended to ensure they operate efficiently and produce optimal energy.

1. Cleaning

  • When to Clean: Dust, leaves, and debris can accumulate on your panels, reducing output. While rain often provides natural cleaning in Melbourne, we recommend visually inspecting your panels regularly. Clean them as needed, particularly if you notice a significant layer of grime or a sudden drop in production. For homes near busy roads or in areas where there are lots of birds, cleaning once a year may be necessary. Otherwise, the Clean Energy Council (CEC) recommends cleaning your solar panels once every 2-3 years.
  • How to clean your solar panels: For safety, never climb onto your roof. We recommend using a professional cleaning service such as the team at TCK Solar or, if safe from the ground, hosing the panels down early in the morning or late in the afternoon and using an extension cleaning brush with water only to clean the surface of the panels.

2. Professional Inspections and TCK Solar Support

Most manufacturers recommend annual maintenance to inspect your solar system’s components, check for wiring issues, assess shading, and verify performance metrics.

  • TCK Solar’s free initial maintenance: Part of the exceptional service that TCK Solar offers is a free maintenance offered between approx. 12 months and 24 months after installation. During the service, TCK Solar’s team cleans your panels and conduct’s a routine check-up to ensure that your 24/7 monitoring is connected and functioning correctly to enable our team to catch any issues if they arise.
  • Long-Term paid maintenance: After the initial free maintenance, TCK Solar offers comprehensive, paid maintenance services. This ensures you’re protecting your investment by receiving a regular clean, technical inspection, warranty check, and detailed performance assessment.

By following these maintenance guidelines and taking advantage of TCK Solar’s ongoing support, you will be able to enjoy the long-term benefits of your solar investment, ensuring your system continues to operate at peak performance for many, many, many years to come.

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