Frequently Asked Questions

How can I monitor my solar system’s performance?  

At TCK Solar, we offer back-to-base monitoring solutions included as part of the solar and battery products we provide. Depending on the system you choose, you may have access to monitoring features integrated into your solar inverter, such as the Tesla Powerwall or the Enphase IQ system. These tools include user-friendly mobile apps and online portals that allow you to track your energy production and consumption in real time, giving you insights into how much energy your system is generating, how much power you’re using, and the amount of power being sent back to the electricity grid.

TCK Solar’s monitoring support and customer service continues even after your system is installed. Our team actively monitors your solar system by investigating alerts we receive, to ensure your system is operating at its peak performance. Our team regularly reviews the data from your monitoring system, ready to address any irregularities if they arise. This proactive approach ensures that your solar investment remains optimised for maximum energy production and therefore savings, including enabling TCK Solar to claim any warranties on your behalf in the event of underperformance or failure of an installed product.

When you choose to partner with TCK Solar, you’ll have peace of mind knowing that your solar and / or battery system is continuously being monitored, allowing you to enjoy the full benefits of your top-quality system without any worries.

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