Frequently Asked Questions

Can I install solar panels myself?

While it’s tempting to go the DIY route, we strongly advise against it and highly recommend hiring a licensed professional for your solar installation. In Australia, a solar installation must be completed by a CEC-Accredited Installer and a licensed electrician to ensure your system is:

  1. Safe and compliant with all electrical standards
  2. Eligible for the mandatory Federal STC rebate (upfront discount)
  3. Installed correctly to maximise energy production and longevity

At TCK Solar, we make the process as smooth and premium as possible:

  • Initial Consultation: We start with an initial quote tailored to your specific needs
  • Personal site visit: This is a free, in-depth site visit from either our Director, General Manager, or one of our Electricians. During this visit we personally assess your property and discuss your requirements, ensuring we understand your unique lifestyle and energy needs
  • Final Design & Quote: We finalise the quote based on discussion with you after the site visit. Once we reach an agreement on what you want to purchase, we move forward with the professional installation by our in-house team.

TCK Solar’s Ongoing Support:

  • Rebate Guidance: We guide you through the requirements for government rebates and incentives and provide all necessary documentation. However, please note that the final application and eligibility check for Solar Vicroria’s Solar Homes Program must be personally completed and submitted by you as the customer
  • Active Monitoring: TCK Solar provides 24/7 remote monitoring of your solar system to ensure it operates at peak performance, identifying any issues that may arise in real time
  • Maintenance Services: TCK Solar provides maintenance servicing to check and clean your solar panel system to ensure it remains in optimal condition, allowing you to enjoy reliable energy generation for years to come.

With TCK Solar, you’re not just getting a professional installation; you become one of our TCK family who we look after into the long-term; giving you lifelong confidence in your investment and ongoing support each step of the way.

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